Last updated: October 23, 2026
These terms apply to all bookings made on freetourperu.com, operated by Free Tour Peru (“we”, “us”). By making a booking, you accept these terms.
1. Who we are
Free Tour Peru (freetourperu.com) is a booking platform for free walking tours and paid tours in Peru. Each tour is run by an independent local guide or tour operator (the “provider”).
Email: info@freetourperu.com
WhatsApp / phone: +1 514 663 1229
2. Free tours
- Booking a free tour costs nothing. There are no booking fees.
- At the end of the tour, you decide how much to tip your guide, in person.
- Please arrive on time at the meeting point. The tour may start without latecomers.
- Groups have limited space. If the group is already full when you arrive, the guide may not be able to accept you.
- If you cannot come, please cancel your booking so we can give your spot to another traveler.
3. Paid tours
- Prices are shown on each tour page.
- Payment is made online when you book, through PayPal (PayPal account or credit/debit card). We never see or store your full card number.
- What is included and not included (for example, entrance fees) is listed on each tour page.
- You will receive a booking confirmation by email shortly after booking. Please check your spam folder.
4. Cancellations and no-shows (paid tours)
- Until 5:00 PM (Lima time) on the day before the tour: you can cancel and a 10% administration fee (+ the card fee) will apply. Example: for a tour on Friday, cancel before Thursday at 5:00 PM.
- After this time: there is a 100% cancellation or no-show fee, so no refund is given.
- How to cancel: email info@freetourperu.com with the name and date of your booking.
- If we or the provider cancel the tour (for example, for weather or safety reasons), you can choose a full refund or a new date.
- Refunds are made to the original payment method through PayPal. The time it takes to reach your account depends on PayPal and your bank.
5. Changes to your booking
- Any change to the tour date must be made before 5:00 PM (Lima time) two days before the tour begins. Example: for a tour on Friday, before Wednesday at 5:00 PM.
- To change your tour, email info@freetourperu.com. Changes depend on availability.
6. Permits and personal data
Some tours (for example, Hike to Lagoon 69) need a permit from the local authorities. For these tours you must send us your passport details after booking. Read our Privacy Policy to see how we protect your data.
7. Your responsibilities
- Give us correct contact details so we can reach you about your booking.
- Check the difficulty, altitude and requirements on the tour page, and make sure the activity is right for your health and fitness.
- Tell the provider about any health condition or special needs before the tour.
- Bring what the tour page recommends and follow your guide’s safety instructions.
8. Providers and our responsibility
- Each guide is an independent provider and is responsible for running the tour.
- The listing of tour providers on freetourperu.com should not be considered as a specific recommendation by Freetourperu.com, or as a guarantee that the provider will be suitable for your purpose or of any particular quality.
- We are not responsible for payments made outside our website, such as tips to your guide, extras, local taxes or other purchases during the tour.
9. Changes and applicable law
We may update these terms from time to time. The version that applies is the one published when you made your booking. These terms are governed by the laws of Peru.