How do free tours work?
Booking a free tour is free. At the end of the tour, you give your guide the tip you think is fair, in person. Most travelers give between S/ 20 and S/ 50 per person, but it is up to you.
How do I pay for paid tours?
You pay online when you book, through PayPal (with a PayPal account or a debit/credit card). Paying on site is not available.
Will I receive a booking confirmation?
Yes. You will receive a confirmation email shortly after booking. Please check your spam folder. If it does not arrive, contact us.
Can I cancel or change my booking?
- Paid tours: you can cancel until 5:00 PM (Lima time) on the day before the tour, with a 10% administration fee (+ the card fee). After that time, there is a 100% cancellation or no-show fee.
- Date changes: before 5:00 PM (Lima time) two days before the tour.
- Free tours: if you cannot come, please cancel so we can give your spot to another traveler.
- To cancel or change a booking, email info@freetourperu.com. See our Terms and Conditions.
In what language are the tours?
Our free tours are in English and Spanish. For paid tours, the language of the guide is shown on each tour page.
Is hotel pickup included?
It depends on the tour. Each tour page shows whether pickup is included, the time and the area. If your accommodation is outside the pickup area (for example, a private home), you may need to wait at a nearby hotel or meeting point. Write to us after booking and we will help you.
Do I need to send my passport?
Only for tours that need a permit from the local authorities, such as Hike to Lagoon 69. For these tours, send us your passport details after booking. See our Privacy Policy to learn how we protect your data.
Will I get altitude sickness?
Cusco, Puno and many of our tours are at high altitude. For most people, altitude sickness is just a headache and mild dizziness that goes away in 1–2 days. To reduce the risk:
- Go up gradually if you can, so your body can adjust.
- Drink plenty of water.
- Take it easy and avoid strenuous activity during your first days.
- Try coca leaves or coca tea, sold in markets and shops all over Peru.
- Altitude pills (for “soroche”) are sold without a prescription in Peru. If you are worried, ask your doctor before your trip.
If your symptoms are worse than a headache and mild dizziness, go down to a lower altitude and get medical help.
Why book with Free Tour Peru?
- Local guides and more than 16 years of experience.
- Instant confirmation by email and live availability for every tour.
- Secure online payment with PayPal.
- Fast answers on WhatsApp and by email, in Spanish and English.
How can I contact you?
Write to us on WhatsApp at +1 514 663 1229 or by email at info@freetourperu.com. We will be happy to help you plan your trip.