Last updated: October 23, 2026
This Privacy Policy explains how Free Tour Peru (“we”, “us”), the operator of freetourperu.com, collects and uses your personal data when you visit our website, book a tour or contact us.
1. Who we are
Free Tour Peru – freetourperu.com
Email: info@freetourperu.com
WhatsApp / phone: +1 514 663 1229
2. What data we collect
- Booking details: name, email address, phone number, number of people, tour, date and time.
- Permit details (only for tours that need a permit, such as Hike to Lagoon 69): full name, passport number, date of birth and nationality, or a photo of your passport.
- Payment details: online payments are processed by PayPal. We never see or store your full card number.
- Messages: what you send us by email, WhatsApp or through the chat on our website.
- Technical data: IP address, browser type and the cookies needed for the website to work.
3. How we use your data
- To confirm and manage your booking and send you booking emails.
- To organize your tour with the guide or local tour operator.
- To get permits and entrance tickets from local authorities when a tour requires them.
- To answer your questions and support you before and after the tour.
- To keep the website secure and prevent fraud.
We do not sell your personal data and we do not use it for advertising.
4. Legal basis (visitors from the EU/EEA)
We use your data to carry out the booking you request, to meet legal obligations (for example, permit requirements) and for our legitimate interest in running and protecting the website. When consent is required, we ask for it.
5. Who we share your data with
- The guide or local tour operator who runs your tour.
- Local authorities, only when a permit or ticket requires it.
- Service providers that help us run the website: hosting (DreamHost), payments (PayPal), email delivery and spam protection (Google reCAPTCHA).
- WhatsApp (Meta), if you choose to contact us there.
Some of these providers may process data outside Peru. They only receive the data they need to provide their service.
6. Cookies
We only use cookies that the website needs to work: to remember your language (TranslatePress), your cart and booking (WooCommerce and Amelia), payments (PayPal) and spam protection (Google reCAPTCHA). We do not use advertising cookies. You can block or delete cookies in your browser, but parts of the booking process may stop working.
7. How long we keep your data
- Booking data: up to 2 years after your tour, unless the law requires us to keep it longer (for example, for accounting).
- Passport and permit data: deleted no later than 30 days after your tour.
- Messages: as long as needed to answer you and follow up on your booking.
8. Your rights
You can ask us at any time to access, correct or delete your personal data, or to stop using it. Write to info@freetourperu.com and we will reply as soon as possible and within the time limits set by law. You can also file a complaint with Peru’s National Authority for Personal Data Protection (Autoridad Nacional de Protección de Datos Personales) or with the data protection authority in your country.
9. Security
We protect your data with reasonable technical and organizational measures, such as encrypted connections (HTTPS) and restricted access to booking information.
10. Applicable law
This policy follows Peru’s Personal Data Protection Law (Law No. 29733) and its regulations, and the EU General Data Protection Regulation (GDPR) where it applies.
11. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.